Bona's 100% Satisfaction Guaranteed
We stand behind everything we sell. If you are not satisfied with your Bona purchase, you can return it for a replacement or refund. Returns are accepted at any time with receipt within 5 years of purchase. Please email firstname.lastname@example.org or call customer service at 877-289-2662. If you purchased your Bona products from a retailer, we will refund the cost of your purchase with a valid receipt. All returns will be credited back to the original form of payment minus shipping costs.